When A Death Occurs

In the time immediately following the loss of a loved one, your emotions are intense and unpredictable, and your thinking may not be as clear as it normally would be. This is a time to rely on friends, family, and your funeral home to provide help and support when a death occurs.

When a death occurs, the first steps often depend on where the death actually occurred. When a death occurs at home or in the workplace, emergency personnel should be contacted right away. If the deceased was under a physician's care, they also should be contacted. You should then contact Hanner Funeral Service directly.

However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence before a funeral home can remove the deceased from their home.

When a death occurs in a care facility such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. The funeral director will contact you immediately following their notification to help you proceed. However, we do recommend that you contact us immediately to be reassured that everything is being taken care of properly.

No matter what the circumstances, if you are unsure of what to do or who to notify, you can call Hanner Funeral Service at (903) 796-2835 for guidance and direction.

If there was no preplanning in place at the time of death, you may have many questions about how to proceed in funeral and memorial arrangements. Some common questions include:

  • Is embalming required?
  • Do I need to purchase a casket?
  • How do I make cemetery arrangements?
  • Do I have to engage the services of a minister?
  • What type of service should we have?


Please visit our Frequently Asked Questions page for these answers and more. Many answers will be choices entirely up to you and your family. You may contact Hanner Funeral Service at (903) 796-2835 at any time for guidance.

One of the best ways to answer questions ahead of time is by making prearrangements for your end-of-life desires. Preplanning is simply a matter of outlining your wishes, writing down details, and making financial arrangements. Please read our Preplanning page for more information.